BPO DIVISION

In today's highly competitive, unpredictable and fast - changing marketplace, organizations are challenged with improving productivity and operational efficiency with ever - shrinking budgets. Many executives find that running the enterprise consumes the bulk of their energy. They lack the time and resourcess to manage non - core, resource-intensive functions properly.

Outsourcing improves operational efficiencies and drastically reduces costs without large, up-front capital investments. With the right partner, BPO delivers dramatic business value, significant competitive advantage and peace of mind. Outsourcing their operations to us provides our clients substantial, measurable benefits right away. That's because their non - core processes are our core business.

We offer innovative and effective outsourcing solutions for clients around the world. Our "can do" attitude motivates us to deliver nothing less than the best. We stay close to our clients, anticipate their requirements and provide them an economic solution using advanced technology and cost-effective practice methodology.

We have the skills, capabilities, and resources to deliver BPO services to support as many functions as our clients require. Our offerings are spread across the value chain and are powered by the depth and width of our technical expertise and thorough understanding of business processes.

We focus on the following specific areas of activities :

Administration
Finance and Accounting
Human Resources
Payment Services
Sales, Marketing and Customer Care
Supply Chain Management

We employ our rich understanding of the business processes to complement our technical expertise. This powerful combination brings about a clear interpretation of our client's requirements and translates into flawless solutions that make an impact on our client's business.

 

We combine a unique set of business expertise, capabilities, proprietary technologies, and management disciplines to deliver quantifiable gains in quality and operational efficiency while lowering clients' costs. And, the money we save of our clients goes straight to their bottom line.

In a BPO arrangement, we manage an organization's mission-critical, information, time and resource-intensive processes. In doing so, we provide significant economies of scale through the effective use of people, processes, and technology. Our clients receive the fastest, most secure and most accurate processing available in the marketplace.

Key features of our unique solution delivery approach include :

   • Unmatched industry and process expertise. We art BPO services provider with a wealth of experience understanding of industry-specific issues and processes. We optimize client's business functions to improve productivity, operational efficiencies and deliver quantifiable savings.

   • We leverages proprietary workflow systems, world-class technology, innovative staffing, delivery, and compensation models, and process reengineering skills to deliver substantial cost savings and productivity gains.

   • Continuous process improvement and technology refreshment. We are committed to continuous process improvement and world-class technology. We streamline business processes by continuously monitoring the market and incorporating the latest trends, technologies, and services.

   • Partnership approach. We have a proven track record of performance and lasting business partnership's qualities critical in any successful BPO arrangement. Our clients do not simply hand off a business process and relinquish all control. Instead, we work with them continually and adjust our services as our clients' business requirements evolve.

MISSION : "PROVIDING ULTIMATE SERVICE WITH ECSTASY"